FAQ - FREQUENTLY ASKED QUESTIONS

The neodrives drive unit is a product of Alber GmbH. Alber GmbH specializes on the development, manufacturing and distribution of high quality electric motors that are used in electric vehicles such as bicycles and wheelchairs.

"Made in Germany" is no empty promise: All our products are developed, tested and manufactured in Albstadt near Stuttgart - over 80% of all vendor parts are from Germany as well.

Yes, all three drive unit brands, neodrives, Green Mover (Lavida models) and Xion, are manufactured by Alber.

Here you will find a current list of bicycle brands using our system.

On the websites of the bicycle manufacturers that use our system you can also find a dealer search.

Unfortunately not. For liability and security reasons, we do not offer our system as a retrofit kit.

The drive unit operates without noise and vibrations.

The neodrives drive unit is characterized by its harmonic and, if required, powerful assistance.

Using the three assistance levels, each rider can find his or her optimal road behaviour - from the leisurely weekend rider via the range-oriented touring rider to the sportive city biker.

The road behaviour is very similar to that of a bicycle, since the drive unit does not generate noise or vibrations.

Wear and tear is minimized by the use of a directly powered drive unit. This is one of the main advantages of the neodrives drive unit in comparison to standard mid-drive motors.

While riding, the rider may choose between five support and two recuperation levels.

The battery range in hilly terrain may increase by 5% - 10% with intensive use. Great side effect: Recuperation relieves the brakes, which wear out less quickly.

The actual range depends on several factors. A good indication for the possible range is the capacity of the battery, which is given in Wh. Compared to other options on the market, our system is offered with high capacities.

Another crucial factor for the high range is an economical motor. Our drive unit is a gearless motor directly integrated into the rear wheel. Power is applied directly to the rear wheel and therefore not lost in a gear, the chain or the gear shift. A very finely resolved sensor technology allows us to reach an efficiency of 85%.

Other influences on the range:

• Selected driving mode or selected assistance level: In driving mode "Eco" and assistance level 1, you achieve the maximum possible range
• Additional load: rider weight + luggage
• Fitness/own output/pedal frequency of the rider
• Wind conditions
• Topography of the route travelled
• Condition of the ground surface
• Air pressure in the tyres
• Average speed travelled
• Number of accelerations

Yes. The pushing aid is very helpful for overcoming short, steep passages, such as a garage driveway, for example.

We have to disappoint you. Due to strict laws, we have protected our system against manipulation.